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TRM Re-Opening Plan

.In an effort to better serve our customers, while maintaining the health and safety of the public, our employees and our families; Twisted Root Market is seeking feedback from our customers regarding our plan to re-open our store front. Please take the time to read through our proposed plan thoroughly and respond with any question, concerns or ideas you may have. In light of gradual relaxation of State Health Mandates, Twisted Root Market is proposing re-opening our store front location on May 5 th , observing our new summer schedule of Tuesday - Saturday, 11am to 6pm.

Twisted Root Market will be taking the following steps to help ensure a healthy transition:

1. Wipes will be provided for wiping down shopping basket handles

2. Commonly touched surfaces will be disinfected after every 3-5 customers

3. Hand sanitizer will be made available for all customers next to the baskets

4. All surfaces will be disinfected throughout the day

5. Employees will be required to wear face coverings at all times

6. See-through barrier will be installed at the checkout counter to protect employees and customers

7. Offering appointments, outside of regular business hours for shoppers who consider themselves to be at an elevated risk Twisted Root Market will be asking our customers to observe the following:

1. If you have traveled out of Wrangell in the last 14 days, please do not shop in-store

2. No more than 3 customers in the store at any given time

3. In accordance with State of Alaska recommendations, face coverings will be required

4. Please plan accordingly for expedited shopping, do not linger

5. Please minimize the handling of produce and other items to what you intend to purchase only

6. Please maintain maximum distance from other shoppers and from employees at all times

7. We encourage shoppers to continue to utilize our online shopping features to minimize contact

8. Reusable bags should be cleaned before shopping and the customer must bag their own groceries

9. Shoppers are asked to utilize a clockwise direction of shopping to maximize spacing and observe spacing markings on the floor

As the State of Alaska and City and Borough of Wrangell continue to relax restrictions and recommendations, Twisted Root Market will gradually update our policies accordingly with the goal of returning to normal service as soon as safe and practical to do so. We want to take this opportunity to thank Wrangell for its continued support of small businesses and understanding as we all work through these changes. We look forward to hearing your thoughts on these proposed actions. Sincerely,

Sierra Roland


Twisted Root Market

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